Shipping FAQ

It shouldn’t be difficult to ship. That’s why, when you log in or create a free Butler & Land account, you won’t be charged for standard ground shipping on most orders over $100. Please keep in mind that a small number of products may require an additional surcharge due to unique delivery requirements caused by factors like product weight and size. 

When your order is shipped, you will receive an email with a tracking number that links to the carrier service website. 

We apologize for the inconvenience! In the unlikely event that this occurs, please contact customer service at (800) 527‑6870 and we will be happy to investigate and resolve any shipping issues as quickly as possible.

You're Our First Priority

Our customer service team is here to help.

Phone: (800) 527-6870

Monday – Friday: 8am – 5pm (CT)